my duties were, answering calls, read and sent emails, training and selection of new hires, schedule team and company meetings, improving KPIs, developing sales and Customer Service speeches, i really enjoy talking to people, getting to new and trained the new hires and see the metrics and profits going up.

My duties were, Quality assurance on calls, prospecting & training of new hires, taking supervisor calls, and organizing team meetings for feedback, i really enjoy being a manager for the first time, and trying to help others.