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Claudia U
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Member since February 7, 2023

Virtual Assitant

Claudia is a hard worker, fast learner that has worked in the Healthcare Industry for around one year and half, with additional experience in language interpretation for native English and Spanish speakers. She is highly organized, analytical, reliable, and mature. She relates to a variety of populations and cultures. She is also patient-centered and adaptable to change.

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Experience

Interpreter

  •  Languange Line Solutions
  •  Sep 2021 - May 2022

Interpret conversations simultaneously to
help both parties conduct business and handle medical needs. Provide cultural context to speakers to aid
communication and understanding between parties who do not speak the same language. Try to stay as
true to the message's content, tone, and emotion as possible. Provide oral translations and interpretations
for Limited English Proficient Clients. Successfully keep up with native speakers to deliver real-time
comprehension during medical appointments, pharmacies and insurance companies.

Virtual Assistant

  •  Neolytix
  •  Jun 2022 - Present

Virtual Medical Assistant and Insurance Benefits Specialist • Neolytix – Perform remote administrative tasks including inbound/ outbound calls, patient assistance, and medication delivery scheduling for patients affiliated with a Gastroenterology Clinic in Atlanta using AllScripts as EMR. Assist patients, book appointments, answer emails and send assessments for potential patients for a Behavioral Health Clinic in Washington using Luminello as EMR. Serve as a backup virtual medical assistant for a Cardio-Vascular Practice in Georgia, a Psychiatry Clinic in Arizona, and a Counseling and Psychiatry Practice in Virginia using eClinicalWorks, Luminello, and TherapyNotes as EMRs, respectively. Also, conduct insurance benefit and eligibility check and call insurance providers of patients for gastroenterology, pediatric therapy, clinical psychology, telemedicine, and bariatric practices

Travel Agent (Freelancer

  •  Pasaporte Magico
  •  Nov 2021 - Present

Develop and update tracking spreadsheets. Sell and plan trips for groups of families, couples, and friends. Lead projects and analyze data to identify opportunities for improvement. Deliver a balanced content plan focused on audience engagement and sales.

Education

Community Manager

  •  Coder House
  •  Jul 2022 - Aug 2022

Motion Picture Arts Major

  •  Interlochen Arts Academy
  •  Sep 2012 - Jul 2013

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