Experience
Interpreter
Interpret conversations simultaneously to
help both parties conduct business and handle medical needs. Provide cultural context to speakers to aid
communication and understanding between parties who do not speak the same language. Try to stay as
true to the message's content, tone, and emotion as possible. Provide oral translations and interpretations
for Limited English Proficient Clients. Successfully keep up with native speakers to deliver real-time
comprehension during medical appointments, pharmacies and insurance companies.
Virtual Assistant
Virtual Medical Assistant and Insurance Benefits Specialist • Neolytix – Perform remote administrative tasks including inbound/ outbound calls, patient assistance, and medication delivery scheduling for patients affiliated with a Gastroenterology Clinic in Atlanta using AllScripts as EMR. Assist patients, book appointments, answer emails and send assessments for potential patients for a Behavioral Health Clinic in Washington using Luminello as EMR. Serve as a backup virtual medical assistant for a Cardio-Vascular Practice in Georgia, a Psychiatry Clinic in Arizona, and a Counseling and Psychiatry Practice in Virginia using eClinicalWorks, Luminello, and TherapyNotes as EMRs, respectively. Also, conduct insurance benefit and eligibility check and call insurance providers of patients for gastroenterology, pediatric therapy, clinical psychology, telemedicine, and bariatric practices
Travel Agent (Freelancer
Develop and update tracking spreadsheets. Sell and plan trips for groups of families, couples, and friends. Lead projects and analyze data to identify opportunities for improvement. Deliver a balanced content plan focused on audience engagement and sales.