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Deborah G
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Member since February 28, 2023

Customer Service Representative

As a Customer Service Representative, I have a well-rounded skill set in customer service and honed talents in communicating and time management. I have worked with patients, kids and adults in different eviroments which make me a communicative collaborator. My previous roles have strengthened my capabilities in active listening and organizational skills, including attention to detail and accuracy.

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Experience

Customer Service Representative

  •  Alacena Los Gueros
  •  Aug 2021 - Present

-Delivered exceptional customer service to every customer by leveraging knowledge of products and services and creating welcoming, positive experiences.
-Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
-Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
-Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
-Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Swimming Lessons Instructor

  •  Club American Sports Center
  •  Mar 2019 - Jul 2020

-Developed and implemented lesson plans based on individual student needs.
-Taught daily swim instruction to students varying in ages and skill levels.
-Prepared equipment before each class and stored items promptly after classes.
-Motivated participants through one-on-one instruction and positive feedback.
-Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
-Communicated clearly and positively with parents to ensure expectations were met and exceeded.

Social Services Intern

  •  Feb 2019 - Feb 2020

-Scheduled and confirmed appointments for patients.
-Addressed patients inquiries and updated records.
-Assessed patients needs and developed treatment plans for restorative work.
-Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
-Performed comprehensive oral exams for patients to diagnose and treat dental conditions.
-Efficiently completed dental procedures for restorative work.

Education

Médico Cirujano Dentista

  •  Universidad Autónoma de Coahuila
  •  Jan 2014 - Feb 2020

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