Experience
Customer Service Representative
-Delivered exceptional customer service to every customer by leveraging knowledge of products and services and creating welcoming, positive experiences.
-Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
-Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
-Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
-Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Swimming Lessons Instructor
-Developed and implemented lesson plans based on individual student needs.
-Taught daily swim instruction to students varying in ages and skill levels.
-Prepared equipment before each class and stored items promptly after classes.
-Motivated participants through one-on-one instruction and positive feedback.
-Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
-Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Social Services Intern
-Scheduled and confirmed appointments for patients.
-Addressed patients inquiries and updated records.
-Assessed patients needs and developed treatment plans for restorative work.
-Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
-Performed comprehensive oral exams for patients to diagnose and treat dental conditions.
-Efficiently completed dental procedures for restorative work.