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Hugo V
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Member since June 25, 2023

Customer Service Rep

Hi, I’m a professional from Puebla, Mexico with 9 years of administrative and problem-solving experience. I’m passionate about understanding the needs and importance of customers and the impact they have on the growth and success of a business. I have worked in different industries such as government, travel, accounting, logistics, call center, research, SAAS, real estate, and Start Ups. I have worked as a customer service agent solving customers’ problems and ensuring a good customer experience. I have also worked as a planner for new projects. I want to work for a company where I can apply my knowledge from previous jobs, but also where I can continue learning.

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Experience

Operations Coordinator

  •  Club Feast
  •  Mar 2023 - Present

Customer Support Representative

  •  Shopmonkey
  •  Apr 2022 - Aug 2022

Business Development

  •  Club Feast
  •  Mar 2022 - Present

Operations Success Coordinator

  •  Club Feast
  •  Feb 2022 - Mar 2022

Operations Manager

  •  Virtual Latinos
  •  Jun 2021 - Jan 2022

Sales Promoter

  •  Dine Direct
  •  Mar 2021 - Mar 2022

Member Solutions

  •  Sermo
  •  Jun 2019 - Jul 2020

Customer Service Agent

  •  Alorica
  •  Jun 2018 - Jun 2019

Planner of new projects

  •  Grupo Sesé
  •  Sep 2017 - May 2018

Accounting Assistant

  •  Accounting Firm
  •  Jun 2016 - Aug 2017

Internship in sales

  •  Expedition America
  •  Jan 2014 - Jun 2014

Internship

  •  Agenda from the Local
  •  Jan 2013 - Aug 2013

Internship

  •  Agenda from the Local
  •  Jan 2012 - Jun 2012

Education

B.A. International Relations

  •  ITESM
  •  Jan 2010 - Dec 2014

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