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Jose L
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Member since December 8, 2022

Project Manager | Customer Service

Hello,

My name is Jose, I am 25 years old, and I would love to be a part of your team.

I have worked in customer support & sales for the majority of my professional career. I have native-level English and Spanish both written and spoken. I lived in the US for about 17 years of my life in Indiana. I have worked in multiple industries including IT, real estate, construction, and hospitality. I’m a go-getter and I love what I do. Thank you for taking the time to review my profile.

Have a great day!

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$0.00

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Experience

User Support Sales Technician

  •  Nitrado
  •  Sep 2021 - Dec 2022

My responsibilities include resolving customer problems via chats and tickets. In addition, I
troubleshoot server issues for multiple video games offered by both Nitrado and Apex hosting. I
also edit the Nitrado wiki website.

Customer Service Sales

  •  Ohana Mortgage
  •  Sep 2020 - May 2023

I worked for a mortgage company in Hawaii. I'm in charge of making outbound calls to people who
have requested information about purchasing a home. I gave them all the information they
needed about purchasing a home. Once they were ready I helped them fill out a pre-application. If
they were not available I would send them a follow-up email.

Back office representative / Estimator and insurance liason

  •  Rehab Construction
  •  Sep 2020 - Jul 2021

As a back-office representative, my responsibility was to be the direct line of contact for our
customers once they signed a contract for a job. I would update the customer on important info
related to the build and guide them all the way through to the end of the project. I would assist
them with payment info and also send any necessary documents needed to complete the job. As
for my responsibilities as an estimator my job was to create the estimates for our projects. I
would have to negotiate with the insurance companies in order to obtain all the necessary
components to complete the project in accordance with local and state building codes.

English Teacher

  •  International school Saltillo
  •  Oct 2019 - Oct 2020

I was an English teacher at the international school of Saltillo. This was a full-time job where I
taught 4th-grade English. The international school of Saltillo is a bilingual school.

Project Manager

  •  Roca Services
  •  Jan 2016 - Oct 2018

I was a project manager and sales executive for Roca Services LLC. I was in charge of meeting with
prospective clients, making estimates, and closing deals for new projects. In addition to my sales
responsibilities, I was also in charge of supervising the projects and purchasing the work materials.

Education

High School Diploma

  •  Hamilton Southeastern High school
  •  Aug 2011 - Aug 2015

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