loader
talent
José L
0/5 (0 Feedback)
Member since February 21, 2023

Community manager | Customer Service

Hello there,

I look forward to being part of your team and sharing my experience. I consider myself a person that is always willing to learn and has the goal and motivation always to keep improving, I have a lot of interest in this position since I know my profile fits this role, and I’m sure my abilities and knowledge will be valuable for the company.

Thank you.

0

Ongoing jobs

0

Completed jobs

0

Cancelled jobs

$0.00

Total earnings

* Click the button to send an offer

Schedule An Interview

Experience

Customer Service Supervisor

  •  Scalable Press
  •  Sep 2020 - Nov 2022

Operations and printing quality follow-up with the vendors.
Provide support to buyer's claims and escalations worldwide for customers that have purchased through our E-commerce domains.

Warehouse point of contact.

Responsible to gather and analyse data from different platforms such as SalesForce, Braintree, and PayPal. As well as claims and resolutions of disputes.

Customer Service Associate

  •  Scalable Press
  •  Apr 2019 - Aug 2020

Operations and customer service associate of a customized printing E-commerce industry.

Relocation Officer

  •  Expat Point
  •  Jul 2017 - Oct 2018

Maximize the experience for foreigners who come to work in Mexico in an expatriation process. The relocation officer is in continuous communication and is the link between the company and the client

Incident Manager

  •  Honeywell
  •  Feb 2017 - Jun 2017

Management of corporate lines, troubleshooting, attention to suppliers and clients.

Education

Communication and Entertainment Business Administration

  •  Escuela Bancaria y Comercial
  •  Aug 2013 - Jul 2017

Request An Interview