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Jose M
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Member since November 7, 2023

Virtual Assistant

Hi, I’m Manuel.

I am an experienced and Sales-oriented IT and Marketing professional with more than 30 years of expertise in commercial and business development, representing many national and international company brands for quality products and services.

Over 20 years at multi-channel lead generation in customer-facing roles can be very valuable for your company, since I’ve practically done it all: cold calling, appointment setting, networking both online and at industry events and associations, referrals, sales meetings, presentations and communicating with leads and customers using online platforms such as live chat, social media, instant messaging, and applying email marketing best practices, always using CRM software that can keep track of every contact, opportunity and deal.

My dream job would be any position that values my experience and knowledge more as a consultant and facilitator to any project’s needs, rather than a regular salesperson, customer service agent or appointment setter who’s only repeating scripts and not bringing any good value to the business relationship.  I prefer to have any work-related challenges that mean opening new channels or markets for lead generation and business development, as my goal is to reach those KPI or performance levels that can mean a positive difference to the team, as well as a better income on my end.

Some of my skills include, but are not limited to: Team player skills, good communication, performing high quality reliable work, going the extra mile, taking feedback and criticism very well, working under pressure or stress, and having a growth mindset.

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Experience

Marketing and Franchise Manager

  •  RockSport Fitness
  •  Mar 2023 - Present

Marketing Campaigns and Franchise Development. Special Projects Support. Customer Service Manager. Events Organizer and Coordinator. Community Manager

Trilingual Reservations Agent

  •  WePartner
  •  Jul 2023 - Present

Providing excellent service and offering added value to select and current members of exclusive Vacation Clubs, through direct and digital channels available to guests before and after their trips.

Sales Agent

  •  WebForce
  •  May 2023 - Aug 2023

eCommerce CRM Solution marketing, sales and customer service support. Ranked among Inc. Magazine's top 100, WebForce provides solutions for sales funnels, payments, upsells and fulfillment.

Promotion Team Coordinator

  •  Ventura Entertainment
  •  Mar 2023 - Apr 2023

First Sales and Promotion Coordinator for the successful launch of Luchatitlán, official house of Lucha Libre AAA, themed entertainment dinner & show venue.

Marketing Coordinator

  •  Zeabe
  •  Nov 2022 - Jan 2023

Enhanced Marketing-related projects for Zeabe, a Delaware-based Senior Home Help Agency with expansion plans.

IT Auditing Specialist

  •  FLEETCOR
  •  Sep 2022 - Nov 2022

Support for the IT and Auditing Team to efficiently deliver accurate invoice reports, as liaison between hotels and airline clients. FLEETCOR (NYSE: FLT) helps businesses thrive with Accounts Payable platforms.

Supplier Coordinator & Client Care Representative

  •  Elife
  •  Nov 2021 - Aug 2022

As Supplier Coordinator, I grew and developed new business opportunities worldwide. As Client Care Representative, our Team handled ground transportation details and customer service.

Sales Development Representative

  •  GreenPACE Capital
  •  May 2021 - Sep 2021

Lead generation and appointment setting for a California fintech specialized in Commercial Property Assessed Clean Energy (CPACE) Programs for Solar and "green energies" construction improvements.

Sales & International Accounts Director

  •  The BeeHive Studio
  •  Feb 2021 - May 2021

Digital Marketing Sales and Support: Advertising, Web Development, e-Commerce, Social Media, Branding and Copywriting Content for Customers in Mexico, USA and Canada.

CANCUN Commercial, Purchasing and Delivery

  •  CAFE AZUL
  •  Sep 2017 - Dec 2020

Provided food an beverages wholesale distribution and logistics services for the Tourism Sector (Cruise Ships, Hotels, Restaurants) and Retail Stores. Awarded with top National Export Prize

Education

e-Commerce Master's Degree studies

  •  Tec de Monterrey (ITESM)

Lic. Sistemas Comp. e Informática

  •  UNIVERSIDAD IBEROAMERICANA

Best Class Average (8.7)

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