Experience
Tech Support Specialist
Diagnose and resolve 1st and 2nd-level technical problems related to hardware, software, and networking.
Develop scripts to facilitate day-to-day task
Use Jira to document tickets about daily events
Customer Service Representative
Conduct life insurance appliance interviews.
Probing questions and accurate information capture
Good call pace and customer attention insurance.
Reefer Monitor Specialist
Reefer Trailer monitoring in the USA, Using real-time
sensors to notify any possible issue to the drivers.
Actively offered 1st level mechanical assistance to dri-
vers when they encountered problems with their unit
Created and maintained a Database of trailers needing
repairs and followed up with techs
3D Enviromentalist
In charge of environmental design for a 3-minute short.
Created 30+ 3D models of the environment including model, UV mapping, and shading.
Designed concept art for environments and props.
Education
Coding, Data bases and Network Analyst
The associate degree provided for 75% completion of the Computer Systems Engineering bachelor degree that I'm currently about to finish.
Describing my abilities with coding, networking, and databases are sufficient to develop inside the tech field.