Mexico Video Resume
Experience
Sales Supervisor
Supervised a team of 15 call center agents in a high-volume inbound call center environment. Developed and implemented sales strategies and training programs to improve performance and increase revenue. Monitored and evaluated agent performance through real-time call monitoring, daily reports, and coaching sessions. Provided constructive feedback and coaching to agents, resulting in a 20% increase in average sales per call. Collaborated with the management team to create and implement customer service and sales quality standards Implemented performance metrics and monitoring systems to measure and analyze agent performance and customer satisfaction
English Instructor
Teach English to children and adult students of all levels, from beginner to advanced. Create and implement lesson plans that align with curriculum goals and objectives. Use a variety of teaching methods and materials, such as games, dialogues, and interactive activities to engage students and improve their comprehension. Provide ongoing feedback and support to help students improve their language skills I also collaborate with colleagues to share best practices and curriculum development
Marking Specialist and Talent Acquisition Agent
Highly skilled marketing specialist with over 4 years of experience in creating and executing successful digital advertising campaigns on Facebook and Google, as well as managing online communities. Possessing excellent analytical skills, ability to think creatively, and experience in social media management. Strong communicator and a proactive problem solver with a proven track record of driving engagement and increasing revenue.
Successfully executed and managed digital advertising campaigns on Facebook and Google, resulting in a 30% increase in website traffic and a 15% increase in online sales.
Dedicated and highly organized talent acquisition agent with over 5 years of experience in recruiting, hiring, and placing top-notch talent for summer camps and hotels and Resorts. Proven ability to source, screen, and interview candidates, and able to fill roles efficiently and effectively. Strong communication and negotiation skills, as well as experience working with diverse populations, including recruiting and placing staff for summer camps.
