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talent
Karla C
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Member since March 22, 2023

Content Reviewer

Extremely creative and
motivated professional, with a
desire to constantly develop my
skills and grow professionally. I
am confident in my ability to
come up with innovating ideas
for unforgettable marketing
campaigns, social media content
and email marketing.

0

Ongoing jobs

0

Completed jobs

0

Cancelled jobs

$0.00

Total earnings

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Experience

Content Reviewer

  •  VACO
  •  Nov 2021 - Mar 2023

Analyze, curate and evaluate advertisement on the Google Search
Ads project
• Ensure logical and meaningful review of Ad/URL content
• Deliver high quality work to improve algorithm accuracy
• Reach daily/weekly target set by the project manager

Elgibility Specialist

  •  AppleOne
  •  Jan 2021 - Nov 2021

• Review of intake forms to determine client’s eligibility for
program benefits.
● Preparing and calculating recommendations for award.
● Finalizing agreements for execution.
● Income verification forapplicants.
● Communicate directly with tenants and landlords to ensure that all
application materials have been received and vetted.
● Resolve issues identified in qualitycontrol.
● Manage production goals for the case management unit.
● Meet case management deadlines in a fast-paced work
environment.
● Collect, compile,report and maintain necessary data in
program tracking systems for statistics and reporting.
● Perform other duties as assigned.

Bilingual Customer Service Representative

  •  Chewy.com
  •  Jul 2020 - Jan 2021

● Engage directly with customers who contact us for a variety of
topics ranging from helping them shop for a new pet, to finding that
perfect chew toy, or even problem-solving when everything
doesn’t go asplanned.
● Went above and beyond to provide exemplary customer service
efforts result in being Top performance
● Help customers over the phone (sometimes other channels as
needed) with a variety of topics, primarily using our internal computer
software and systems to research solutions and document their
accounts, so being detail-oriented is critical.

Education

Bachelors in Marketing

  •  Universidad Centroamericana "Jose Simeon Canas"
  •  Mar 2012 - Oct 2019

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