Mexico Video Resume
Experience
Office Administrator
Called clients regarding scheduling and appointments, followed up on proposals and projects, and handled invoicing.
I called former clients to offer lighting assessment services.
Performed various functions related to billing, including but not limited to estimate processing, invoicing, creating deposit slips, bill processing, and follow-up.
Supported and maintained positive relations with all customers, subcontractors, and vendors. Participated in marketing tracking, promotions, and customer service management, including service satisfaction and client referral programs.
Tracked inventory levels and placed orders for all office supplies.
Handled all tasks for new installations.
Responded to Google reviews and shared new photos.
Posted daily Instagram posts. Managed back-office tasks, including payroll and end-of-month reporting.
Sales Rep and Administrative Assistant
Engaged with prospective clients to understand their property management needs and challenges.
Prepared compelling proposals, customized to clients' requirements, outlining the property management services, pricing, and terms.
Built and maintained strong relationships with existing clients and developed strategies to enhance client satisfaction and retention.
Provided ongoing support, addressed client inquiries, and managed client expectations throughout the sales process.
Collaborated with the property management operations team to ensure a smooth transition of new clients and provide accurate information regarding client needs and expectations."
Administrative Assistant
anaged the input of student attendance data. Scheduled appointments and meetings, and circulated agendas. Performed general office duties, including:
Saving $3,000 MXN by implementing cost-saving initiatives that addressed long-standing problems.
Managing office inventory by restocking supplies.
Processing student registrations and withdrawals.
Establishing administrative work procedures to track staff's daily tasks.
Recording exenses and maintaining accounting records.
Communicating students’ educational performance to their parents.
Initiating and implementing safety procedures on school premises.
Ensuring compliance with school guidelines, principles, laws, and rules.
Answering phones and messages and greeting visitors.
Placing purchase orders to maintain adequate stock levels."
