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MaCe M
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Member since March 8, 2024

Digital marketing Deputy Director

With a background in both agency and in-house marketing roles, I bring a unique blend of strategic vision, team leadership, and hands-on experience in executing B2B and B2C digital marketing initiatives.

I thrive on challenges and am passionate about leveraging technology and data-driven insights to deliver impactful marketing solutions. I am excited about the opportunity to contribute to the success of forward-thinking organizations. Let’s connect and explore how we can drive growth together!

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Experience

Marketing Instructor

  •  EIMADI
  •  Nov 2020 - Present

Inbound Marketing module instructor in the Strategic Digital Marketing postgraduate program. Anahuac University, North campus.

Digital Marketing Deputy Director

  •  Grupo Reina Madre
  •  Jun 2023 - Present

â—Ź Lead the attraction of patients through digital channels: Paid media (Meta Ads, Google Ads, TikTok Ads), Doctoralia, SEO, and patient retention and recovery through WhatsApp campaigns and email marketing strategies.
â—Ź Partner with IT to define processes and make recommendations on how systems can embed to facilitate Marketing Ops activities.
â—Ź Increased customer retention 10% and reactivated inactive consumers through monthly email and WhatsApp campaigns.
â—Ź Implemented SEO and Content strategies that achieved 92% of visits to the Blog and 44% of visits to the website came from organic traffic.
â—Ź Manage the MXN $1M acquisition media budget for Meta Ads, Google Ads and TikTok Ads.
â—Ź Own the cost-per-acquisition metric per digital channel.
â—Ź Own the CRM strategy and work to ensure data integrity across all platforms; support marketing on data selection for campaigns, lead workflows, custom fields, and overall data management processes and database health.

Marketing Deputy Director

  •  Grupo Reina Madre
  •  Oct 2020 - Jun 2023

â—Ź Led a 12-person department responsible for all consumer acquisition marketing, branding and corporate communications.
â—Ź Effectively addressed conflicts and provided unwavering support to team members, fostering a positive and inclusive work environment conducive to growth and success.
â—Ź Cultivated a culture of motivation and inspiration within the team, leveraging innovative strategies to encourage creativity, initiative, and a shared sense of purpose.
â—Ź Facilitated seamless collaboration among team members, promoting open communication channels and ensuring adherence to company policies and procedures for streamlined operations and cohesive teamwork. â—Ź Reported to executives on past results and pipeline and campaign forecasts, through dashboards and presentations.
â—Ź Built and ran processes to facilitate Marketing Ops activities.
â—Ź Managed a budget of MXN $2,000,000 to execute marketing initiatives: digital and OOH.
â—Ź Coordinated the marketing plan for the opening of new branches.
â—Ź Support the annual planning cycle including prior year analysis, pipeline and channel planning and other key tasks.

Marketing manager

  •  Grupo Reina Madre
  •  Apr 2020 - Oct 2020

Project Director

  •  Cliento
  •  May 2018 - Apr 2020

â—Ź Orchestrated the planning, implementation, and monitoring of digital marketing and sales enablement strategies, ensuring alignment with organizational objectives and targets.
â—Ź Directed and mentored a 4-person project managers team, overseeing their activities, providing supervision, and delivering comprehensive training to optimize team performance and project outcomes.
â—Ź Established, monitored, and made informed decisions on key performance indicators (KPIs), driving continuous improvement and accountability across all projects.

Project manager

  •  Cliento
  •  Jan 2016 - May 2018

â—Ź Led the successful execution of 4 digital end-to-end marketing initiatives catering to both B2B and B2C sectors, leveraging the Inbound marketing methodology via the HubSpot platform.
â—Ź Strategically planned, executed, and monitored Google Ads, Facebook Ads, and LinkedIn Ads campaigns, employing data-driven insights to maximize ROI and drive business growth.
â—Ź Developed and executed email nurturing workflows, fostering long-term customer relationships and enhancing brand loyalty through targeted engagement strategies.
â—Ź Managed and maintained extensive contact databases, ensuring accurate and up-to-date information for effective communication and relationship management.
â—Ź Formulated lead generation strategies, employing digital marketing tactics to capture and convert high-quality leads.

Education

Strategic Digital Marketing

  •  Anahuac University
  •  Aug 2019 - Nov 2019

Strategic Digital Marketing. Postgraduate degree. 100 hours.

Advanced Technician University Level

  •  Cecilio Acosta Catholic University
  •  Jan 2009 - Dec 2012

TV production. Advanced Technician University Level.

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