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MaCe M
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Member since March 8, 2024

Digital marketing Deputy Director

With a background in both agency and in-house marketing roles, I bring a unique blend of strategic vision, team leadership, and hands-on experience in executing B2B and B2C digital marketing initiatives.

I thrive on challenges and am passionate about leveraging technology and data-driven insights to deliver impactful marketing solutions. I am excited about the opportunity to contribute to the success of forward-thinking organizations. Let’s connect and explore how we can drive growth together!

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Experience

Marketing Instructor

  •  EIMADI
  •  Nov 2020 - Present

Inbound Marketing module instructor in the Strategic Digital Marketing postgraduate program. Anahuac University, North campus.

Digital Marketing Deputy Director

  •  Grupo Reina Madre
  •  Jun 2023 - Present

● Lead the attraction of patients through digital channels: Paid media (Meta Ads, Google Ads, TikTok Ads), Doctoralia, SEO, and patient retention and recovery through WhatsApp campaigns and email marketing strategies.
● Partner with IT to define processes and make recommendations on how systems can embed to facilitate Marketing Ops activities.
● Increased customer retention 10% and reactivated inactive consumers through monthly email and WhatsApp campaigns.
● Implemented SEO and Content strategies that achieved 92% of visits to the Blog and 44% of visits to the website came from organic traffic.
● Manage the MXN $1M acquisition media budget for Meta Ads, Google Ads and TikTok Ads.
● Own the cost-per-acquisition metric per digital channel.
● Own the CRM strategy and work to ensure data integrity across all platforms; support marketing on data selection for campaigns, lead workflows, custom fields, and overall data management processes and database health.

Marketing Deputy Director

  •  Grupo Reina Madre
  •  Oct 2020 - Jun 2023

● Led a 12-person department responsible for all consumer acquisition marketing, branding and corporate communications.
● Effectively addressed conflicts and provided unwavering support to team members, fostering a positive and inclusive work environment conducive to growth and success.
● Cultivated a culture of motivation and inspiration within the team, leveraging innovative strategies to encourage creativity, initiative, and a shared sense of purpose.
● Facilitated seamless collaboration among team members, promoting open communication channels and ensuring adherence to company policies and procedures for streamlined operations and cohesive teamwork. ● Reported to executives on past results and pipeline and campaign forecasts, through dashboards and presentations.
● Built and ran processes to facilitate Marketing Ops activities.
● Managed a budget of MXN $2,000,000 to execute marketing initiatives: digital and OOH.
● Coordinated the marketing plan for the opening of new branches.
● Support the annual planning cycle including prior year analysis, pipeline and channel planning and other key tasks.

Marketing manager

  •  Grupo Reina Madre
  •  Apr 2020 - Oct 2020

Project Director

  •  Cliento
  •  May 2018 - Apr 2020

● Orchestrated the planning, implementation, and monitoring of digital marketing and sales enablement strategies, ensuring alignment with organizational objectives and targets.
● Directed and mentored a 4-person project managers team, overseeing their activities, providing supervision, and delivering comprehensive training to optimize team performance and project outcomes.
● Established, monitored, and made informed decisions on key performance indicators (KPIs), driving continuous improvement and accountability across all projects.

Project manager

  •  Cliento
  •  Jan 2016 - May 2018

● Led the successful execution of 4 digital end-to-end marketing initiatives catering to both B2B and B2C sectors, leveraging the Inbound marketing methodology via the HubSpot platform.
● Strategically planned, executed, and monitored Google Ads, Facebook Ads, and LinkedIn Ads campaigns, employing data-driven insights to maximize ROI and drive business growth.
● Developed and executed email nurturing workflows, fostering long-term customer relationships and enhancing brand loyalty through targeted engagement strategies.
● Managed and maintained extensive contact databases, ensuring accurate and up-to-date information for effective communication and relationship management.
● Formulated lead generation strategies, employing digital marketing tactics to capture and convert high-quality leads.

Education

Strategic Digital Marketing

  •  Anahuac University
  •  Aug 2019 - Nov 2019

Strategic Digital Marketing. Postgraduate degree. 100 hours.

Advanced Technician University Level

  •  Cecilio Acosta Catholic University
  •  Jan 2009 - Dec 2012

TV production. Advanced Technician University Level.

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