Mexico Video Resume
Experience
Translator
Translation of documents: Translating various documents including product descriptions, packaging materials, labels, instructions, and manuals, ensuring accuracy and consistency.
Localization: Adapting translated content to the cultural, linguistic, and social norms of the target audience or market, including the use of appropriate language, imagery, and symbols.
Quality Assurance: Reviewing and proofreading translated content for accuracy, clarity, and adherence to style guidelines.
Research: Conducting research on industry-specific terminology, cultural differences, and other relevant topics to ensure that translations are accurate and effective.
Continuous learning: Staying up-to-date with the latest trends and best practices in translation and localization to improve the quality of translations.
Customer Service Representative
Responding to customer inquiries: This includes answering customer emails, phone calls, and social media messages in a professional and timely manner.
Providing product support: Assisting customers with questions about specific game features, updates, and new releases
Providing feedback: Providing feedback to the development team on recurring issues that customers face with the games to improve future products.
Staying up to date: Keeping up-to-date with the latest gaming trends, product features, and updates to provide the best possible service to customers.
Documenting customer interactions: Keeping records of customer interactions and documenting any issues that arise to help improve future customer service experiences.
English Teacher Coordinator
Curriculum Development: Developing and implementing an effective English language curriculum for all levels, ensuring that it aligns with the school's goals, standards, and policies.
Teacher Supervision: Providing ongoing support and supervision to English language teachers, including classroom observation, feedback, and professional development
Customer Service Representative (Health net)
Responding to customer inquiries: Answering customer phone calls, emails, and online messages in a professional and timely manner.
Verifying customer information: Ensuring customer information, such as their insurance coverage and personal information, is accurate and up-to-date.
Explaining healthcare benefits: Educating customers about their healthcare benefits, including coverage, deductibles, co-payments, and out-of-pocket costs
English Teacher Coordinator
Parent Communication: Communicating with parents about their child's progress in English language classes, providing regular updates and addressing any concerns.
Student Support: Providing additional support and resources to English language students who may require extra help or accommodation
Education
Bachelor’s Degree, Majors in English Translation / English Language (Lengua Inglesa)
This degree has helped me develop the ability to analyze and interpret complex texts, ideas, and information, which is a highly valuable skill in today's fast-paced, information-driven world.
Experience in creative writing, including poetry, fiction, or non-fiction, which can showcase my ability to think outside the box and produce original ideas.
Analytical Writing: Experience in analytical writing, such as research papers or critical essays.
Attention to Detail: Your degree has required a high level of attention to detail, including grammar, syntax, and punctuation, which is a highly sought-after skill in many industries.
Adaptability: Prepared me to work with a variety of texts, genres, and audiences, demonstrating my ability to adapt to different situations and challenges.
Problem Solving: Experience in problem-solving, including interpreting complex texts, developing arguments,and finding creative solutions to literary or linguistic problems.
Time Management: I have the ability to manage your time effectively, including juggling multiple assignments, meeting deadlines, and prioritizing tasks, which is a valuable skill in any profession.
Cultural Awareness: I have been exposed to a range of cultures and perspectives, helping you to develop cultural awareness and sensitivity, which is an increasingly important skill in today's globalized world.
