Mexico Video Resume
Experience
Architect/Administrative Assistant
• Junior Project Management
• Accounting and administrative assistant
• Drawing assistant
• Marketing and sales
• Post-sales follow up and customer service
Architect
• Junior Project Management
• Drawing assistant
• Accounting and administrative assistant
• Post-sales follow up and customer service
Branding y PR
• Branding
• Web design
• PR and event hosting
• Sales
• Customer service
Bilingual Answering Service Representative
• Schedule medical and service appointments
• Translate calls from English to Spanish
• Taking emergency messages and dispatching them to our client.
• Worked for companies like Voicelink Houston & Combined Communications
Bilingual Customer Service Representative
• Taking orders via phone
• Translate calls from English to Spanish
• Assisting customer via phone and chat
• Sensitive information handling
• Worked for companies like The Swiss Colony Brands y Instacart
Bilingual Answering Service Representative
• Taking orders via phone
• Translate calls from English to Spanish.
• Schedule medical and service appointments
• Working from the Clients website in order to assist the customer
• Worked overnight shift
• Worked for Call Center Sales Pro
Staffing and Scheduling Service Representative
• Inbound and outbound cold calls handling.
• Translate calls from English to Spanish.
• Schedule medical appointments
• Working from the Clients website in order to get the patient scheduled.
• Insurances’ policies knowledgement.
Bilingual Answering Service Representative
• Answering for medical and other services offices
• Translate calls from English to Spanish
• Taking emergency messages and dispatching them to our client.
• Worked for Etzel Enterprises
Freelance Architect
• Designing residential and conceptual projects
• Project management
• Personnel management
• Use of software such as: ArchiCad, AutoCad, 3ds Max, SketchUp, Revit and Photoshop
• Branding design
