Mexico Video Resume
Experience
Virtual Assistant
• Receive voice messages and transcribe them.
• Take messages via telephone.
• Assist people who call to request information.
• Update information in Software.
• Find contractors for different jobs,
• Call companies requesting information.
• Update the licenses of the associations.
• Make work orders in Appfolio.
• Manage emails and calls.
QUALITY ANALYST AND DOCUMENT CONTROL
Developed activities:
• Measure, monitor and analyze the performance of the Quality Control and Documents process.
• Carry out the risk assessment of the Quality Control and Documents process.
• Monitoring of quality objectives.
• Create, update and/or delete a quality management system document.
• Make sure that the latest current version of the formats is used in interrelated processes and your own.
• Preparation of the Quality Plan for their respective project.
• Development of performance indicators (KPI's)
• Prepare and update the traceability of the documents issued for each project.
• Creation of transmissions of information to send documentation to the client.
• Send information to the client based on work instructions.
• Safeguard and distribute information received from the client.
Education
MASTER OF BUSINESS ADMINISTRATION ORIENTED TO MARKETING
INDUSTRIAL ENGINEERING SPECIALTY IN QUALITY
Average: 94.3
• Participation in the Science Fair (2014)
• Participation in the State Competition for Creativity and Technological Innovation (2017)
• Participation in the Science Fair (2017)
• Participation in the National Student Event of Technological Innovation (2018)
COMPUTER TECHNICIAN
Average: 97
