Mexico Video Resume
Experience
English Teacher
Planning classes teaching with an interactive method and keep students on their toes when it comes to learning new things
English Teacher
I was an English teacher teaching 3rd and 6th grade elementary school.
We used Amco Learning system and we focused a lot on the system Amco offered us
Customer service Rep
Worked as a customer service rep for an answering service.
Not many things to funnel my skills in other than being patient and following scripts.
Telemarketing specialist
As a Telemarketer for Explorica, i performed cold calling and email blasts directed to teachers ranged from: Elementary junior high and high school .
To sell them educational travels based on their school subjects, science biology etc.
Night Auditor/Concierge
As a night auditor/concierge i was responsible for billing and book keeping of the hotel's expenses, revenues and accounts payable.
In between all of that i also had to do Concierge functions, such as check in and check outs, guest customer service and problem solving
Concierge
As a Front desk Concierge on this small boutique hotel i had to perform check in and outs, help guests with hotel services, and also have a basic knowledge of the area.
Since it was on the Chichen Itza area, we also had to perform some sales for them to see the zone or take guided tours.
Customer Service rep
As a customer service rep for their Grad Images division, which sold pictures of High school and University graduates.
I had to do sales and customer service on an inbound call center.
Data entry/customer Service
As a data entry Specialist i had to process orders and digitalize them in order for them to be produced on the factories.
Store dedicated hotline/Trainer
While working for Gamestop i was in charge of helping store associates with some transactions for the customers.
Issue refunds, returns and purchases.
Later on the company offered me a teaching/mentoring job due to some high recruitment seasons.
I taught and helped other new agents with basic tasks from customer service and also store dedicated hotline
Over the phone orders
Taking orders over the phone for Domino's.
Maintenance coordinator
As a Maintenance coordinator on LRPM i managed, coordinated and assisted with maintenance needs for the management company.
Education
High school Diploma
I graduated class of 2011 and have been working ever since using my English as a work tool
