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Tania D
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Member since March 16, 2023

Customer Service Rep

I have more than 5 years of experience in customer service and sales. During that time, I assisted my bosses with everyday administrative activities, including (but not limited to) arranging meetings with potential customers, managing employees’ performance, coordinating the whole sales cycle, and verifying satisfaction among customers, suppliers, strategic alliances with other companies, etc. I am a self-driven professional and a great team player who enjoys assisting individuals and teams to achieve their goals.

 

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Experience

Key Account Developer Manager

  •  Hotel Essentials
  •  Aug 2018 - Dec 2018

Conduct market research to identify new sales opportunities in the main business
streams and grow prospect leads. Design and execute sales strategies to achieve
company goals. Arrange meetings with prospects and existing customers to meet their
needs and provide them with optimal solutions. Increase company presence in other
locations. Grow and maintain customer relationships to ensure customer loyalty.

Business Development Manager for Mexico and Latam

  •  DIA Systems LTD
  •  Aug 2016 - Jul 2017

Direct and coordinate all activities regarding life cycle sales to optimize every process.
Design and execute strategies and business plans to optimize, retain and build loyalty in
existing customers. Send daily reports and customer visit minutes to the International
Sales Manager. Grow leads. Travel to main locations in Mexico and abroad to represent
the company and present products and projects. Arrange and host business events with
existing and potential customers.

Education

High School Diploma

  •  Colegio de Ciencias y Humanidades UNAM
  •  Aug 1998 - Aug 2001

High School.

Bachelor Degree in Visual Arts

  •  Escuela Nacional de Artes Plasticas de la UNAM
  •  Sep 2002 - Sep 2005

Visual Arts.

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