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Zury L
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Member since October 4, 2023

Executive Assistant

Highly skilled administrative professional with a demonstrated history of EA, PA and Office Manager experience. Particular strengths in customer service, operations management, Microsoft packages,  and team building.

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Experience

OFFICE ADMINISTRATOR

  •  UNITE HERE LOCAL 40
  •  Jan 2022 - Jan 2023

• Successfully managed multiple calendars and complex meeting scheduling for 25 team members(including the president) and over 25 ongoing projects, processed employment reimbursement
• Managed payroll, bookkeeping, accounts payable, employee benefits, event planning and travel arrangements.
• Drafted legal correspondence, such as emails, letters, and memos• Updated office records and databases that contain personnel, financial, and office data
• Attended meetings to record detailed minutes

Legal Administrative Assistant; (Temporary contract)

  •  Allevato Quail and Roy
  •  Jun 2021 - Sep 2021

• Processed invoices and expenses using QuickBooks to facilitate on-time payment
• Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
• Coordinated bookkeeping activities in QuickBooks and Clio.
• Reviewed incoming invoices for errors and disbursements to enter and reimbursed employees as requested/approved.
• Generated financial reports for semi-monthly partners' meetings.
• Generated final bills in Clio for partner review and sent final bills to clients.• Created books of documents, hearing books, and indexes.
• Filed and accessed info on Court Services Online.
• Drafted simple correspondence per lawyer instruction.

Administrative Assistant

  •  Invicta Law Corporation
  •  Mar 2020 - Sep 2020

•Performed general office duties, including answering multi-line phone systems, routing calls, delivering messages to staff and greeting visitors
• Prepared legal documents and/or notarized documents.• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
• Processed invoices using Esilaw to facilitate on-time payment
• Filed correspondence and legal documents in correct client files and transmitted applicable documentation to courts and government agencies
• Contributed to client case file preparation and verified inclusion of required documentation.

Homestay Administrative Assistant

  •  VGC Vancouver
  •  Jan 2019 - Mar 2020

• Resolved conflicts and negotiated mutually beneficial agreements between parties
• Assisted potential homestay with application paperwork before placing international students
• Accurately managed and updated confidential information from homestay families
• Assisted with new student registration and provided orientation and campus tour. (Large intakes)
• Produced high-quality documents, spreadsheets and reports for submission to directors using Excel and Edmiss

Assistant Manager

  •  Cambie Lodge Bed and Breakfast
  •  Jan 2017 - Jan 2019

•Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates
• Greeted and assisted guests by gathering information pertaining to reservations or requests
• Hired and trained new employees, demonstrating the best methods for serving clients and guests
• Established internal databases and record management systems to enhance the accuracy and integrity of all documentation and data

Education

BA in Tourism Management

  •  Universidad del Valle de Mexico
  •  Aug 2008 - Dec 2012

Diploma in Hospitality Management

  •  SELC Vancouver, Canada
  •   - Oct 2017

Certificate in Human Resources Management

  •  British Columbia Institute of Technology (BCIT)
  •  Jan 2018 - Dec 2019

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