Mexico Video Resume
Experience
Translator (Freelance)
- Collaborated with a chemistry Ph.D. researcher to translate scientific journals and technical articles from English to Spanish.
- Ensured accurate translation of complex terminology, preserving scientific meaning and context.
- Supported publication and presentation efforts by reviewing translated content for clarity and consistency.
Customer Experience Representative
- Delivered high-quality customer support, ensuring satisfaction and positive service experiences.
- Handled orders, complaints, and inquiries with empathy and efficiency.
- Contributed to team performance goals in a fast-paced environment.
- Resolved complex customer issues swiftly, enhancing client satisfaction and promoting loyalty within the company.
- Fielded customer feedback and collaborated with restaurant partners to streamline order processes, reducing response time and improving service reliability.
Laboratory Intern
- Conducted chemical synthesis and research under the supervision of faculty.
- Managed experimental procedures and contributed to data analysis.
- Gained practical laboratory experience in a professional research setting.
- Assisted in the development of novel organometallic compounds, collaborating with a multidisciplinary team to achieve research objectives.
- Managed schedules, inventories and email inboxes.
- Redacted and corrected detailed reports.
