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Diego Q
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Member since May 15, 2023

Customer Service Rep

“Hello, my name is Diego. I am a passionate individual with a diverse range of interests and a drive for success. In my free time, you can often find me engrossed in a game of chess or cheering on my favorite soccer team. I have a profound love for self-improvement and enjoy delving into books that enhance my personal growth.

Traveling is one of my great joys, as it exposes me to different cultures and broadens my perspective. I have an insatiable curiosity that leads me to explore new abilities, even if they may seem unrelated to my field of expertise. This trait not only fuels my personal development but also allows me to approach challenges with a fresh and adaptable mindset.

Competitiveness and ambition are at the core of who I am. I find immense satisfaction in delivering high-quality work and proving to myself and others that I can achieve anything I set my mind to. With my quick learning ability, I am able to enhance my skills and adapt easily to new environments.

My ultimate goal is to achieve success in all areas of my life, both personally and professionally. I am eagerly seeking opportunities to showcase my capabilities and make a positive impact. I firmly believe that with the right support and an open-minded environment, I can contribute greatly to any endeavor and reach new heights. Thank you for taking the time to learn a little about me.”

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Experience

Property Manager

  •  Keyrenter
  •  Mar 2022 - Apr 2023

I worked as a Property Manager in the areas of Leasing, Maintenance, Marketing, I
was involved with coordinating in between owners and tenants, tenants and vendors
when it came to Maintenance or Leasing, helped the Move in Process and Move out
Process, I was always a Virtual Assistant to the Owner in the USA working for
KeyRenter

Event Producer / Budget Manager / Event Production Manager

  •  Peter de Anda
  •  Aug 2018 - Mar 2022

I worked as a Budget Manager and Event Production Manager, I was in
charge of budgeting all the wedding designs for the brides. Production
Manager, I was in charge of the assembly of the event from scratch,
managing over 50 people per event, back-to-back weekends, and working
alongside the coordinators to get the event done perfectly. Most of my
abilities here were managing emotions, working under stress, problemsolving managing a schedule to deliver every task promptly. Coordinate the
event from the beginning to the end along with the coordinators, such as
Banquets, talent, and happenings for example. More of my skills are listed
under Skills.

Royal Caribbean Restaurant Service / Waiter

  •  Royal Caribbean Cruises
  •  Jan 2018 - Aug 2018

Worked on a Royal Caribbean Vessel in the Restaurant Area as a Waiter and
Assistant Waiter. I performed full shifts every day with no rest days,
managing as a waiter 50 people at different tables at the same time, in the
afternoon I would go to the Dinner Room for the Dinning Service and in the
morning I would go to the Buffet to assist there.Some of my abilities are
listed in Skills.

Virtual Assistant

  •  E - data
  •  Jan 2017 - Dec 2017

I performed as a virtual assistant for an orthopedic clinic in Vallejo,
California, where I would perform as a virtual medical assistant for several
Doctors and manage, and organize all the appointments for the insured. I
would supply the medications that they were given by the Doctor, and

Best Buy Sales Trainer

  •  Best Buy
  •  Jan 2016 - Dec 2016

I was selected for my good performance and attitude to be a trainer for the
sales agent team. I had the opportunity to get trained in New York since I
have a high level of English and high projection. Seen and was selected by
the same Vice President of the company, through a personal interview I had
with him. Managed different Teams since I had to train the employees with
the abilities and knowledge acquired at my training and personal experience.

Accounts Payable Specialist

  •  Alorica
  •  Jul 2015 - Dec 2015

I was part of the accounts payable team where I carried out the activities of
making payments to various companies by telephone or internet pages, to
make the payments I used virtual credit cards that the company provided me,
I received by email all the payments to be made from these various
companies to the around 30 to 50 payments per day depending on the agility
of the people on the phone or the accessibility of the page.

Customer Service Agent / Tech Support / Sales Agent

  •  Teleperformance
  •  Jan 2014 - Jun 2015

Initializing my professional career I have been performing in the customer
service area along with technical support and sales areas at the same time. I
managed to acquire my first professional skills such as multitasking, I would
talk over the phone and at the same time, I would be typing notes, and
working on the CRM resolving the customer's inquiry. Some of the Skills I
acquired are on the Skills side.

Education

Bachelors

  •  UNIVA
  •  Aug 2015 - Dec 2017

Bachelors in Marketing

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